Privacy Policy
Learning Solutions 10DLC Privacy Policy
Learning Solutions (“Learning Solutions”, “we”, “us”) is committed to protecting your privacy. This policy explains what information we collect, how we use and safeguard it, and how we treat phone numbers and text-message (SMS/MMS) consent for messages Learning Solutions sends to its customers, clients, and prospects. It is written to meet the disclosure requirements that apply to 10DLC/A2P application-to-person messaging.
Information we collect
If you contact Learning Solutions through our website, contact form, email, or other communication channels, we receive the details you choose to provide — such as your name, email address, phone number, and message — so we can respond to your inquiry and provide information about our services.
When you consent to receive SMS/MMS messages from Learning Solutions by ticking the SMS opt-in box on our website contact form, we may record your name and mobile phone number together with the fact, date, and time of that consent, and the disclosure wording you agreed to.
We do not obtain mobile opt-in information for our messaging program from purchased lists or third-party lists.
Cookies and analytics
Our website may use cookies and analytics technologies to help us understand website performance, visitor engagement, and how visitors interact with our website.
Where applicable, you may manage your cookie preferences through the options provided on our website.
How information is used
We may use information we collect:
- To respond to inquiries and requests.
- To provide information about Learning Solutions services and offerings.
- To send Customer Care, Account Notification, and Marketing/Promotional messages to customers and prospects who have consented to receive them.
- To communicate with customers regarding their accounts, services, and requests.
- To improve website content, performance, and usability.
- To understand which communications and services are useful to visitors and customers.
- To meet our legal and regulatory obligations, including 10DLC/A2P messaging requirements.
Messages Learning Solutions sends to its customers and leads
Learning Solutions may text customers and prospects who have opted in through our website about their account, customer support requests, services, service updates, and promotional offers.
These may include Customer Care, Account Notification, and Marketing/Promotional messages.
Customer Care messages may include responses to inquiries, customer assistance, service-related information, and support communications.
Account Notification messages may include account updates, service information, reminders, and other account-related notifications.
Marketing/Promotional messages may include information about Learning Solutions services, offerings, promotions, special offers, and other promotional communications.
Ticking the SMS consent checkbox is the affirmative act required to join this messaging program. Consent is never a condition of purchase or of receiving services. Replying STOP to any message ends further messages.
How we obtain consent for our messages
Consent to receive SMS/MMS messages from Learning Solutions is obtained through the opt-in form on our website. Opting in is an affirmative act by you.
Website opt-in form
You opt in electronically through the Learning Solutions website by entering your contact information and ticking the SMS opt-in checkbox before submitting the form. The checkbox is unchecked by default and is not pre-selected. Leaving the checkbox unticked does not prevent you from submitting the form.
The disclosure shown beside the checkbox should read:
I agree to receive recurring automated text messages from Learning Solutions, including Customer Care, Account Notification, and Marketing/Promotional messages, at the phone number provided. Message frequency varies. Consent is not a condition of purchase. Msg & data rates may apply. Reply STOP to cancel or HELP for help. View our Privacy Policy and Terms of Service.
We may record the date and time of every opt-in together with the disclosure presented to the individual so that consent associated with a number we message can be produced when required.
The website opt-in form is the method used to obtain consent for this messaging program. We do not purchase, rent, or use third-party lists for messaging.
Messaging terms & conditions
When you opt in to receive SMS/MMS communications from Learning Solutions through the SMS consent checkbox on our website, you agree to receive Customer Care, Account Notification, and Marketing/Promotional messages.
- Message frequency may vary depending on your account activity, inquiries, service needs, and communications.
- Message and data rates may apply, depending on your mobile carrier plan.
- Text STOP to opt out at any time, or HELP for assistance.
- You can also contact Learning Solutions directly at +1 (435) 299-2399.
Carriers are not liable for delayed or undelivered messages.
Opting out of Learning Solutions messages
You can opt out at any time by replying STOP to any message. Once you opt out, you will receive one final confirmation message, and no further messages will be sent unless you provide consent again through the Learning Solutions opt-in process.
Help
For assistance regarding Learning Solutions messages, reply HELP or contact Learning Solutions at +1 (435) 299-2399.
We do not sell your information
We will not sell, rent, or lease your personal information to third parties for their own marketing purposes. Your information is used only for the purposes described in this policy.
Mobile information — including phone numbers and SMS opt-in and consent data — is never sold, rented, leased, or shared with third parties or affiliates for their own marketing or promotional purposes. Text-messaging originator opt-in data and consent are excluded from every other category of information sharing described in this policy: they are not shared with any third party for any purpose other than delivering the messages the recipient asked to receive.
Sharing of information
We may share information with trusted service providers who help us operate our services and deliver communications, and only to the extent they need it to do so.
Phone numbers may be disclosed to telecommunications and messaging providers that carry messages, only as necessary to deliver the messages requested by the recipient, or as required by law.
Mobile information is not shared with third parties or affiliates for their marketing or promotional purposes.
Your privacy rights
You may have the right to access, correct, or delete the personal information we hold about you and to withdraw your consent to receive messages from us.
To exercise these rights or ask questions about your personal information or SMS consent, please contact Learning Solutions at +1 (435) 299-2399.
Updates to this policy
We may update this policy from time to time to reflect changes in regulations, our services, or our business practices. The date at the top of this policy shows when it was last revised. Please review it periodically for updates.
Contact
Questions about this policy, requests concerning your personal information, or questions about our messaging program can be directed to Learning Solutions at:
Learning Solutions Phone: +1 (435) 299-2399Privacy Policy: https://learningsolutionsinc.org/privacy-policy/
